Regular

Turning a house into a home takes a lot of investment – not just financially, but also in terms of time and emotion – so the last thing you probably want to be doing in your downtime is cleaning the home you’ve worked so hard to create.

Whether you’re retired, in poor health, a busy working mum, professional, a shift worker with irregular hours or something in between, having a regular domestic cleaner to help you to make the most of your home is more affordable and much more effective than you might think.

We’ve been cleaning Norfolk’s homes for 5 years now, and over that time we’ve used our expert knowledge to deliver exceptional quality, reliability and results to people just like you so that enjoying their home is a joy, not a chore.

A SUSTAINABLE APPROACH FOR A BETTER TOMORROW

When you choose Norfolk Cleaners for your regular domestic cleaning you’re also choosing a company that is passionate about sustainability and the environment.

Working in partnership with specialist product suppliers, we only use eco-friendly cleaning solutions and methods, meaning you’re also doing your bit to protect and help the environment.

Our regular domestic cleaning packages cover daily, weekly or fortnightly cleaning services that will keep pace with your own life and ensure you always have a spotless, calming space to come home to.

And because your house is your home, our expert cleaners will treat it as they would their own, using their own experience and expertise to care for your property in the way that you would want to care for it yourself.

Norfolk Cleaners unrivalled specialist knowledge of modern regular domestic cleaning techniques and products means we’ll not only clean more effectively than you can – we’ll also achieve those outstanding results more quickly.

WHAT’S INCLUDED IN OUR DOMESTIC CLEANING SERVICE.

As standard, our domestic cleaning service includes the following routine tasks:

Living Areas, Staircases and Hallways

• All accessible surfaces, including skirting, dado rails and cornice work, dusted and polished
• All furniture wiped or vacuumed using methods and eco-friendly specialist cleaning solutions appropriate to the care guidelines of each furniture piece
• Carpets vacuumed and/or hard flooring washed
• Bins emptied, liners changed,

Bedrooms

• All accessible surfaces dusted, including skirting boards, dado rails and cornice work
• Bed linen changed
• Mirrors and glass surfaces polished
• All bins emptied, liners changed, and rubbish disposed of in line with local authority guidelines
• Carpets vacuumed and/or hard flooring washed (including under beds, if accessible)

Bathrooms

• All accessible surfaces and areas, including tiles, sanitised using appropriate eco-friendly specialist cleaning solutions
• Shower cubicles and/or bath (including any glass, taps, shower head and hose) cleaned using appropriate eco-friendly specialist cleaning solutions, and limescale removed
• Toilet bowl and cistern thoroughly cleaned using appropriate eco-friendly specialist cleaning solutions clean
• Mirrors and glass surfaces polished
• Floors washed 
• Bins emptied, liners changed.

Kitchens

• All accessible surfaces, including skirting, sanitised using appropriate eco-friendly specialist cleaning solutions
• Washing up
• Hob, sink, microwave and any splashguards cleaned
• Floor vacuumed or mopped as appropriate
• Bins emptied, liners changed.

MESSAGE US 

WHY IS NORFOLK CLEANERS LTD DIFFERENT FROM OTHER DOMESTIC CLEANING COMPANIES IN NORFOLK?

Experience you can trust for a cleaning experience that’s different to the rest

Just a few reasons why Norfolk Cleaners Ltd is the perfect partner to care for your home the way you would care for it yourself.

• We have been in the cleaning business since 2019 and we are widely recognised as a leading company in the area.
• 50% of our clients come as a result of personal recommendations from existing Norfolk Cleaners Ltd clients
• The unrivalled quality of our service delivers consistently brilliant results, which means we boast more repeat clients than our competitors
• We guarantee total satisfaction by providing an outstanding service
• We provide detailed work plans and costs in advance so you’re always in control of your cleaning schedule
• Our reputation is built on developing trusted relationships with our clients and a promise that we will never do anything that might harm our integrity or yours
• Our prices are transparent and affordable
• We offer a broad range of services for you to choose from, covering every cleaning requirement imaginable

For more information about our domestic cleaning services in Norfolk, please give us a call us on 01263 704464. You can also email us – it’s quick and easy.

FREQUENTLY ASKED QUESTIONS ABOUT OUR DOMESTIC CLEANING SERVICE

DO YOU PROVIDE A MONTHLY CLEANING?

A: We provide regular domestic cleaning services on a weekly or fortnightly basis. A service provided less often than fortnight is regarded as a one-off deep cleaning service and we will be happy to quote you separately.

WILL I HAVE THE SAME CLEANER EVERY WEEK?

A: Yes. We understand that it is preferable to have the same cleaner every week and under normal circumstances this is the case.

CAN I SPECIFY THE DAY THE CLEANER COMES?

A: We make every effort to meet the requirements of prospective clients. In most cases it is possible to specify the day your cleaner attends.

WHAT KIND OF TRAINING DO YOUR CLEANERS GET?

A: We interview the cleaners first, once they are hired, they go through a training in our office. Once they training is done, they will be hired. Once they are hired, we would send them along with our supervisors just to be certain they are doing well. However most of our regular cleaners have been with us for a very long time.

I HAVE A DOG AND A CAT, IS THAT A PROBLEM?

A: Most of our cleaners are okay with pets, but if you have pets in your property, we need to be aware, as some of them are allergic.

IS IRONING AND WASHING INCLUDED IN THE SERVICE?

A: Ironing and washing are not included in the regular domestic cleaning service and they do come with an extra cost.

WHAT HAPPENS IF THE CLEANER LETS US DOWN?

A: We consider every client as a valuable customer. The cleaners are vetted for reliability and we try to ensure that you are never dissatisfied, but occasionally things happen beyond our control and we may have to substitute your cleaner, temporarily or permanently. Please call us as soon as possible if you are dissatisfied and we will do our utmost to ensure the mistake is rectified and never repeated.

DO YOU HAVE INSURANCE?

A: We arrange appropriate insurance for all professional cleaners. You will be covered for damage to your property while the cleaners work in your house.

HOW DO YOU VET YOUR CLEANERS?

A: We vet prospective cleaners in the following areas:

1. Immigration Status
2. Proof of identity and home address
3. Past work history and references
4. General personality suitability
5. Initial test on common cleaning tasks

As you can see we do a lot of work before we allow one of the cleaners into your home.

HOW DO YOU ENSURE RELIABILITY AND HONESTY?

A: At the induction briefing these qualities are stressed thoroughly and quality control procedures are in place to ensure that our professional cleaners operate in a reliable and honest manner.

We also check the references that are provided to ensure that the cleaners have a proven employment record.

WHO PAYS THE CLEANER, YOU OR I?

A: We pay the cleaner from the invoice issued to yourself by our office. Any tips or bonuses are paid directly to the cleaner.

HOW LONG WILL IT TAKE YOU TO FIND ME A CLEANER?

A: We endeavour to meet all requests as soon as possible and we will respond to all queries within 24 hours. Time, location and work-load all have an influence on the ability to introduce a cleaner but in most cases we will have someone available within 7 days.

WHAT SORT OF JOBS ARE THE CLEANERS PREPARED TO DO?

A: Our house cleaners will do most types of cleaning including:

• Vacuuming
• Polishing
• Dusting
• Cleaning Kitchens & Bathrooms

If you have a specific requirement please email or call the office and we can discuss it with you in detail.

WILL THE CLEANER COME IN FOR AN HOUR A DAY?

A: No.

Our policy is a two hours minimum per visit, this is to ensure that travel and other expenses remain in proportion to the cleaners’ wages.

WILL YOUR CLEANING COMPANY BE ABLE TO PROVIDE A CLEANER IF I MOVE TO A DIFFERENT AREA?

A: Yes.

As long as you are within the area of service we cover.

OK, I WANT TO GO AHEAD. WHAT HAPPENS NEXT?

A: Either call us on 01263 704464  or send us a message

We will contact you within 24 hours to discuss arrangements.